A Chatbase alternative with predictable pricing
Chatbase is the best-known way to turn documents into a chatbot, and for many small businesses it is more machinery than the job needs. This is the honest comparison.
What Chatbase does well
- A mature platform: multiple AI agents, integrations, an API, team seats.
- A free tier to try it on, with 50 message credits per month.
What to look at before paying
- Billing is in message credits, from $40 per month for 700 credits (chatbase.co, August 2026). The pricing page does not define what one message costs in credits, so predicting a monthly bill takes work.
- On the free plan, agents are deleted after 14 days of inactivity.
- Pricing is in dollars, and hosting is not European.
The narrower alternative
FAQ Plus does one thing: a chat page that answers customer questions from your documents and emails you the rest. €19 per month covers 500 conversations, €49 covers 2,000. A conversation is simply one visitor chat session.
- Hard caps, no credit arithmetic, no overage billing. The price on the page is the bill.
- No guessing: a question your documents cannot answer is escalated to your inbox, not improvised.
- EU-hosted, no cookies for visitors, and a 14-day trial without a card.
The honest advice
- Need multiple bots, integrations or an API: Chatbase is built for that.
- Need customer questions answered from your documents at a predictable price: try FAQ Plus.
